PRIVACY POLICY

This page describes how this website is managed with regard to the processing of the personal data of the users who visit it.
This notice is provided pursuant to Article 13 of the General Data Protection Regulation (EU) 2016/679, hereinafter also referred to, for brevity, as the “GDPR”, in respect of the services and web pages of the website accessible online at the address: www.glomex.it, corresponding to the home page of the website.
This notice is provided solely in relation to the website in question and does not extend to other websites or pages not belonging to this website that the user may reach through links, for which the user is encouraged to consult the respective privacy policies.

Data Controller

The data controller is GLOMEX S.R.L., with registered office at via Faentina 165/G – 48124 Ravenna (RA), Italy, which may be contacted at the following details: EMAIL: privacy@glomex.it – TELEPHONE: +39 0544 500377

Types of data collected and purposes of the processing

Browsing and usage data: the computer systems and software procedures used to operate this website acquire, in the course of their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols; this data is therefore collected automatically while this application is being used.
This category of data includes the IP addresses or domain names of the computers and devices used by users, the URI/URL (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment.
This data, which is necessary in order to use the web services, is also processed for the purpose of:
– obtaining statistical information on the use of the services (most visited pages, number of visitors by time slot or by day, geographical areas of origin, etc.);
– checking that the services offered are functioning correctly.
Data provided by the user: the visitor/user is not required to enter any personal data on the website, with the exception of the areas dedicated to the “CONTACT US” and “NEWSLETTER” services, at the user’s free choice, where a specific dedicated privacy notice is provided.
Should the visitor/user, in order to access the services available on this website, decide to send their personal data by completing the forms located in the area of the website dedicated to those services, the controller will process that data in order to provide the requested service, in accordance with this Privacy Policy and with the specific notices provided at the time of sign-up.
Data may also be received from users who send requests for information to the email addresses indicated on the website; such data will be processed using IT and/or electronic tools, with organisational and logical arrangements strictly related solely to the purpose of performing the service or task requested, by the controller or, in some cases, by the persons involved in the organisation of the controller’s activities and appointed by the controller (administrative staff, support staff, sales staff or IT system administrators).
The controller adopts appropriate security measures to prevent unauthorised access to, disclosure, modification or destruction of such personal data.

Legal basis for the processing

The legal basis for the processing of the data you provide by completing the forms is the potentially pre-contractual requirement expressed by sending the query and/or the request for information, quotations or orders.

Recipients or categories of recipients of the data

Browsing data is handled solely by technical staff appointed to carry out the processing, or by persons appointed to perform occasional maintenance operations. No data obtained from the web service is communicated or disseminated.
Personal data voluntarily provided by users/visitors who send requests for information or informational material is used solely for the purpose of performing the service or task requested and will not be disseminated outside the company context; it will be processed by the controller’s staff, acting on the basis of specific instructions given by the controller as to the purposes and means of that processing.
An up-to-date list of the data processors may be requested from the data controller at any time.

Retention period

The data provided by the user in order to register in the contacts area is retained for as long as is required by the purposes for which it was collected.
Browsing data is deleted immediately after being aggregated (save for any need for the Authorities to investigate criminal offences).

Optional nature of providing the data

The provision of data by the users/visitors of the website is always optional; however, if the data marked as “mandatory” within the request forms is not submitted, GLOMEX s.r.l. will not be able to provide the user with the information or services requested on each occasion. Specific summary notices will, where applicable, be shown or displayed on the pages of the website set up for particular services on request.

Rights of data subjects

The individuals to whom the personal data refers may at any time exercise the rights provided for by Articles 15 to 21 of EU Regulation 2016/679, namely: to access the data concerning them, to obtain its rectification, erasure or restriction, and to object in whole or in part to its processing, by contacting the data controller. Requests are handled by the controller free of charge, as promptly as possible and in any event within a maximum period of one month.
To exercise these rights, you may write to the contact details given in the data controller section.
Right to lodge a complaint: data subjects who believe that the processing of personal data relating to them carried out through this website infringes the provisions of the Regulation have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali), as provided for by Article 77 of the Regulation, or to bring proceedings before the competent courts (Article 79 of the Regulation).
Updated 22 October 2025